Return & Complaint

Here you can register a return or submit a complaint for your order.

Right of Withdrawal

You have the right to withdraw from your purchase within 30 days from the day you, or someone appointed by you, received the goods. To exercise your right of withdrawal, simply register your return using the form below.

Once we have received and approved your return, your refund will be processed within 14 days in accordance with applicable legislation.

Complaints

If your product is faulty or damaged, you can submit a complaint using the form below. Please describe the issue as clearly as possible and attach photos if available.

We will review your case as soon as possible and get back to you with information about the next steps.